M&S – still fighting

Marks and Spencer logo

Retail specialist Andy Howard MW continues his series assessing the UK's major wine retailers. See his reports on MorrisonsAldi and Lidl, Morrisons and Waitrose.

The latest set of full-year figures has shown that managing the ‘recovery’ at Marks & Spencer remains work in progress. Since the start of the millennium, no fewer than four CEOs have wrestled with the issues faced by this famous company and continue to try to get the business back in the groove that made it such a retailing force several decades ago. Changing consumer shopping habits and structural changes in the...