Laithwaites big or small

Tam writes Whenever anyone writes about Laithwaites (part of the Direct Wines empire and profiled by Jancis in Britain's biggest wine company), the first thing mentioned is the size: global, £350 million turnover, more than a thousand employees, over 700,000 customers, 'the world's largest mail-order wine merchant'. But when Laithwaites talks about itself, it's a different story (read, for example, Tony Laithwaite's autobiography...